NEMT insurance requirements

“Modivcare is the statewide NEMT broker, meaning Modivcare contracts with local transportation entities to provide NEMT services.”

“Medicaid has contracted with UTA, CATS, Modivcare, and tribal transportation to provide NEMT services. Other providers interested in providing the NEMT to Medicaid members can only do so through a brokerage with the already contracted providers. Medicaid does not accept applications for additional NEMT providers.”

“Do not have regular access to a licensed vehicle in the household and live outside UTA/CATS service areas.”

“Members are required to provide supporting documentation to determine their eligibility for curb-to-curb or beyond-the-curb services (Paratransit or Modivcare).”

“Modivcare provides NEMT services statewide, including up to 120 miles of one-way travel into out-of-state border communities.”

“A copy of all insurance, licensure, and certification records required by the Transportation Provider Agreement must be sent to Modivcare’s Compliance and Credentialing Department as they are renewed and updated. Insurance must meet the minimum requirements per the limits outline in the Agreement.”

“All vehicles shall carry a vehicle information packet containing vehicle registration, proof of insurance card, and accident procedures and forms.”

“Drivers who receive any combination of two (2) moving violations or accidents where the driver was at fault during the previous thirty-six (36) months shall be removed from service.”

“All drivers must be enrolled in MVR Monitoring with Samba Safety.”

“All Transportation Provider network vehicles used in the NEMT Program must be registered with Modivcare prior to performing services and must undergo an initial inspection, to be repeated on at least a semi-annual or annual basis thereafter based on Client requirements.”

“Transportation Providers must immediately suspend drivers who fail to secure wheelchair-bound Members properly from providing NEMT Program services under the Transportation Provider Agreement with Modivcare.”

“Transportation Providers are paid pursuant to the terms of their Agreements with Modivcare.”

“Modivcare is moving toward an automated approach to transportation provider credentialing to ensure compliance with safety and quality standards, which is why we: Conduct field visits of our providers to confirm vehicles are up to contract standards”

“Insurance program: built for NEMT providers including tools specific to their needs”

“All transportation providers must have general and automobile liability policies of no less than $1,500,000 each. MTM Health must be listed as a Certificate Holder and Additional Insured on both polices. Additionally, your company must hold worker’s compensation insurance that meets state requirements.”

“All details regarding rates are discussed and determined with transportation providers on an individual basis.”

“Automobile Liability -Bodily Injury and Property Damage for any owned, hired, and non-owned vehicles used in the performance of this Contract. Combined Single Limit (CSL) $2,000,000.00”

“The policy shall be endorsed to include the following additional insured language: “The Utah Transit Authority shall be named as an additional insured with respect to liability arising out of the activities performed by, or on behalf of the Contractor, including automobiles owned, leased, hired, or borrowed by the Contractor.””

“Collision – An amount equal to at least 100 percent of the Project Equipment value during the period of coverage or minimum specified by State and Federal law, whichever is greater.”

“Unless covered by an exception, motor vehicle equipment with a GVWR over 10,000 pounds or which carry more than 15 passengers, including the driver, are required to meet FMCSR.”

“This insurance will continue uninterrupted throughout the Project Activity Period.”

“This subpart applies to for-hire motor carriers transporting passengers in interstate or foreign commerce.”

“Any vehicle with a seating capacity of 15 passengers or less, including the driver 1,500,000”

“At 82 FR 5307, Jan. 17, 2017, § 387.33 was suspended, effective Jan. 14, 2017.”

“a motor vehicle used to provide transportation services within a transit service area located in more than one State under an agreement with a Federal, State, or local government funded, in whole or in part, with a grant under 49 U.S.C. 5307, 5310 or 5311, including transportation designed and carried out to meet the special needs of elderly individuals and individuals with disabilities, will be the highest level required for any of the States in which it operates.”

“Interstate commerce means trade, traffic, or transportation in the United States— (1) Between a place in a State and a place outside of such State (including a place outside of the United States)”

“At 91 FR 45661, July 21, 2026, the suspension was lifted, § 390.5 was amended, and the section was again suspended indefinitely, effective July 21, 2026.”

“You can be a for-hire passenger carrier regardless of whether: You are compensated directly or indirectly for the transportation service provided; The compensation is paid or not paid by the passengers; or You have a non-profit status.”

“Minimum levels of financial responsibility are determined by highest seating capacity of a vehicle within a fleet operated by an interstate for-hire motor carrier of passengers.”

“provide for a mechanism, which may include attestation, that ensures that, with respect to any provider (including a transportation network company) or individual driver of nonemergency transportation to medically necessary services receiving payments under such plan (but excluding any public transit authority), at a minimum”

“(B) each such individual driver has a valid driver's license; (C) each such provider has in place a process to address any violation of a State drug law; and (D) each such provider has in place a process to disclose to the State Medicaid program the driving history”

“a policy issued or renewed on or after January 1, 2025, containing motor vehicle liability coverage may not limit the insurer's liability under that coverage below the following: (a) (i) $30,000”

“All persons, including governmental entities, that are engaged in the business of, or that accept payment for, transporting natural persons by motor vehicle, and all school districts that provide transportation services for their students, shall provide coverage for all motor vehicles used for that purpose, by purchase of a policy of insurance or by self-insurance, uninsured motorist coverage of at least $25,000 per person and $500,000 per accident.”

“Program requires a minimum of 1 year in business”

“Are all drivers involved in wheelchair transportation trained in the proper use of securement equipment for all types of wheelchairs?”

“If no, applicant must install dual facing dash cameras in each power unit transporting passengers as a mandatory requirement for eligibility.”

“Program requires no true hired or non-owned exposure. By signing this application, applicant confirms no true hired/non-owned exposures exist from hired transporters or employees/contractors operating personal vehicles for applicant’s business.”

“Does operation have written procedures in place for securing wheelchairs?”

“MVR’s verified at time of hire? MVR’s verified every six (6) months after hire?”

“Terms of insurance coverage may be canceled for misrepresentation if information provided is inaccurate.”

“We do not require any special insurance or additional coverage to drive with Veyo. However, we do recommend that you have a rideshare endorsement on your personal policy.”

“All Veyo Drivers are covered by commercial liability insurance, and passengers are verified for eligibility long before they get in your vehicle.”